Spectrum Speak Newsletter – Vol. 17 | September 2025

SPECTRUM SPEAKS

SEPTEMBER 2025  |  VOL. 17

As we close out the third quarter of 2025, it’s a good time to pause and take stock. The final quarter of the year often brings a rush of deadlines, planning, and preparations for the year ahead. Getting organised now can make all the difference in avoiding the year-end scramble and ensuring you head into 2026 with confidence.

In this edition of Spectrum Speak, we share insights and updates to help you stay ahead:

  • Sales Efficiency – practical strategies for consultants to balance selling, admin, and client engagement.
  • Strata and Special Levies – funding construction works in Owners Corporations.
  • Contract Choices – the impact of the recent AS 4000:2025 changes and a refresher on cost-plus contracts.
  • Community Focus – highlights from our Spectrum Roadshow, supporting retirement communities with estate planning.
  • New Services – Spectrum Lawyers is now offering mediation, giving clients a practical alternative to litigation.

With one quarter still to go, now is the perfect time to review outstanding matters, update your documentation, and prepare for the busy months ahead. By taking steps early, you can finish 2025 strongly and set yourself up for a smooth start to the new year.

As always, our team is here to assist you with legal and commercial guidance, whether it’s resolving current matters or planning for future projects.

Vol 17 Spectrum Speak (September 2025) (1)

IN THIS MONTH’S ISSUE:

  • Special Levies and Strata Finance: Funding Construction Works in Owners Corporation 1
  • Cost Plus Contracts: The Fundamentals 3
  • With the recent changes to AS 4000:2025, it is a great time to reflect on the importance of choosing the right Construction Contract and what it means for your Project 5
  • How to Be an Efficient Sales Consultant: Managing Your Time Between Selling, Sales Admin, Hunting for New Leads & Meeting Prospects 7
  • Taking the Law on the Road: Our Spectrum Roadshow at Avington Lifestyle Resort 9
  • Spectrum Lawyers Now Offers Mediation Services 11

Special Levies and Strata Finance: Funding Construction Works in Owners Corporation

BY REBECCA CONNOLLY

For many Owners Corporations (OCs), the real challenge doesn’t end when a defect or maintenance issue is identified. The bigger question quicky becomes, how do we pay for it? Whether it’s cladding rectification, structural repairs, or major capital works, OCs often face bills far exceeding annual budgets. Understanding the legal framework for levies and the options for strata finance is critical to meeting statutory obligations while keeping lot owners engaged and informed.

The Legal Basis for Special Levies

Under section 24 of the Owners Corporation Act 2006 (Vic) (the Act), an OC may raise fees to cover extraordinary or unexpected expenses.

The type of resolution required depends on the size of the proposed levy compared to annual fees:

  • Ordinary Resolution: If the levy is less than or equal to twice the amount of annual fees.
  • Special Resolution: If the levy is more than twice the amount of annual fees (requiring support from at least 75% of lot entitlements or lot owners).

Special levies are typically based on lot liability, but they can also be struck using the benefit principle, where only some lots derive the benefit of the works.

Importantly, if works are urgently required to ensure safety or prevent significant damage, no special resolution is required, regardless of the amount.

Failure to follow the correct procedure can render a levy unenforceable, leaving the OC unable to recover costs from lot owners.

Strata Finance: A Growing Option

When special levies are impractical or create financial hardship for owners, many OCs now turn to strata finance arrangements. These loans provide upfront funding for works, with repayments spread across future levies.

Benefits

  • Immediate access to funds so works can commence without delay.
  • Costs are shared equitably among current and future lot owners.
  • Flexibility where large lump sum payments are unrealistic.
  • Risks

  • Loan repayments increase levy obligations for years to come.
  • Some arrangements require special resolutions and additional disclosures.
  • Owners may push back on borrowing if transparency and communication are lacking.
  • Ultimately, while strata finance can unlock essential funding and spread the burden more fairly, it also requires careful planning and clear communication to balance the benefits against the long-term costs.

    Reform on the Horizon

    The Victorian Government has recently announced an Expert Panel Review of Owners Corporation laws with a report due by December 2025. Among the issues under consideration are:

  • Hardship arrangements for lot owners struggling to pay fees;
  • Voting requirements for major OC decisions; and
  • Governance and management conduct, including unfair contracts and conflicts of interest.
  • These reforms could have direct implications for how OCs raise and enforce special levies or enter into strata finance arrangements. If hardship provisions are expanded, for example, OCs may need to balance the financial strain on individual lot owners with the statutory duty to maintain and repair common property.

    “One in four Victorians live in a property managed by an owners corporation – this review will ensure their needs and quality of life continue to be protected.”

    – Minister for Consumer Affairs Nick Stakios

    Construction Works that Trigger Funding Pressure

    Common scenarios requiring urgent or large-scale funding include:

  • Cladding rectification outside the scope of government programs;
  • Waterproofing and façade works where expert reports recommend immediate intervention; and
  • Shared services upgrades such as lifts, plumbing risers or fire systems.
  • In each case, the OC’s statutory duty to repair and maintain common property under section 46 of the Act applies, regardless of whether funding is in place.

    Engaging Owners and Avoiding Disputes

    Clear communication is the key to successful funding. Lot owners should be informed about:

  • The nature and urgency of the works;
  • The funding options being considered; and
  • The financial implications (levy amounts, borrowing terms and timelines).
  • Miscommunication is one of the fastest ways to create internal disputes and erode trust. Proactive engagement, supported by clear legal and financial advice, ensures owners understand not only the costs, but also the risks of delay.

    Conclusion

    For OCs, managing defects or capital works is only half the battle. Securing funding, whether through special levies or strata finance, is what allows construction projects to actually proceed. With the Government review of OC laws underway, the landscape for levies and hardship arrangements may soon change.

    By acting transparently, following statutory procedures, and keeping owners informed, OCs can meet their legal obligations while safeguarding the value and safety of their buildings.

    Cost Plus Contracts: The Fundamentals

    BY GRACE BEALE

    We are increasingly dealing with disputes involving cost-plus contracts, particularly for high-end residential projects and complex builds in Melbourne. This trend is a direct response to a number of factors that have made fixed-price contracts ever more difficult and riskier for builders.

    In the world of domestic building in Victoria, a cost-plus contract is a building contract without a fixed contract price whereby the homeowner agrees to pay the builder for the actual cost of all materials, labour and subcontractors plus an additional pre-agreed builder’s fee or percentage for the builder’s profit and overheads.

    This structure is typically used for projects where the full scope of work is difficult to determine at the outset and the owners want flexibility to make changes. The flexibility exists because there is no predetermined fixed price and fixed scope of work and changes to the design or materials can be made during construction.

    While the cost-plus contract offers unique benefits, it also carries significant risk for both builders and owners, requiring a high degree of attention to detail to ensure accountability.

    Fundamentals of the cost-plus contract

    1. The cost-plus contract can only be used in specific situations, such as renovations where the full costs cannot be reasonably calculated at the outset or for projects over $1 million.

    2. The cost-plus contract should contain a “fair and reasonable” estimate of the total cost of the project. By law, this is a requirement and is often the subject of legal dispute. The estimate should represent a benchmark of the total project cost and is not a fixed project cost.

    3. Detailed invoices, receipts and other relevant documents must be provided by the builder to the owner(s) to ensure transparency and accountability. The builder must be able to justify the costs they are claiming.

    4. A clear definition of the “costs” should be defined in the contract. The expenses considered to be “costs” and passed onto the owner(s) must be clearly defined and differentiated from the builder’s fee for profit and overhead.

    A failure to comply with the above may cause issues for the builder in enforcing the contract against the owner(s). If a dispute is heard before the Victorian Civil and Administrative Tribunal (VCAT), the Tribunal will scrutinise the builder’s methodology for calculating the total project estimate and whether the estimate was based on the costs for materials and labour known at the time of the contract.

    Builders should take care to ensure that the total project estimate relates to the scope of works included in the contract. For example, if the scope of works is for the construction of a new dwelling from start to finish, the estimate should match that scope of works and not represent the preliminary works only.

    The VCAT also deals with disputes where the builder’s claimed expenses are challenged. The Tribunal may require proof of expenses such as wage sheets for labour costs, delivery dockets for materials and receipted amounts and invoices for purchases and sub-contractor costs. A failure to provide sufficient evidence can lead to a finding that the builder is not entitled to claim the disputed amount.

    It is a fundamental aspect of the cost-plus contract for the owner to pay the builder’s actual documents costs plus the predetermined margin or fee. The builder cannot rely on a quantity surveyor’s report to justify costs. Whilst a quantity surveyor can provide a professional analysis and estimates which may assist on questions relevant to reasonable costs and estimates, the legal and contractual obligation for a builder to justify their costs rests on providing verifiable physical evidence of every expense. It is a high burden placed on the builder which ought to be thoroughly considered prior to entering into a cost-plus contract.

    In turn, the owner(s) must be proactive and vigilant throughout the building process. Owners should ensure there is no room for ambiguity in the contract, verify each progress payment and supporting documents diligently and consider setting a budget cap and including this in the cost-plus contract to mitigate risk and shift some risk back to the builder.

    Cost-plus contracts are risky for both owners and builders, and it is highly recommended that specialist building lawyers review these contracts before they are signed.

    With the recent changes to AS 4000:2025, it is a great time to reflect on the importance of choosing the right Construction Contract and what it means for your Project.

    By Donna Abu-Elias

    The form of contract you select at the outset of a project can determine how smoothly the build runs, how risks are allocated, and how disputes are managed. For principals, contractors, and legal advisers alike, the question is not just “what project do we want to deliver?” but “under what framework will we deliver it?”

    Structuring the Contract: Key Considerations

    Design & Construct vs. Construct-Only

  • Design & Construct (D&C) places responsibility for both design and construction on the contractor. This model can streamline delivery and reduce the principal’s administrative burden, but inevitably shifts significant design risk to the contractor.
  • Construct-Only allows the principal to retain control of design, often through their consultants. While this provides oversight and flexibility, it also requires the principal to actively manage design risks and project coordination.
  • Role of the Superintendent

    You will also need to decide if you want a Superintendent for your project as its role can be pivotal to your project. They certify claims, assess delays, and administer the contract. In some forms (such as the ABIC contract), this role is commonly undertaken by the project architect.

    However, superintendents carry a dual role: acting on behalf of the principal while also exercising impartial judgment in certification. This tension can create conflicts. For some projects, appointing an independent third-party contract administrator may better balance fairness and accountability.

    The choice of superintendent should therefore be deliberate, not incidental.

    Why the Choice Matters

    The choice of your contract is important as it assists the parties determine key aspects of a project:

  • Risk Allocation: Who bears design or latent condition risk can make or break a project’s financial viability.
  • Administrative Burden: More principal involvement demands greater governance capability.
  • Commercial Outcomes: Decisions made at contract selection stage influence cost certainty, program risk, and dispute resolution pathways.
  • Spotlight on AS 4000:2025

    The recent release of AS 4000:2025 marks the first major update to Australia’s most widely used general conditions of contract in almost three decades. While the fundamental risk profile is largely preserved, the amendments modernise the drafting and address several long-standing issues.

    Key Changes

  • Dispute Resolution: The default pathway now ends with litigation rather than arbitration, though parties can still opt for arbitration, mediation, expert determination (binding or interim), or Dispute Avoidance Boards.
  • Formal Instrument of Agreement (FIA): A standard FIA is included, reducing reliance on ad hoc execution practices.
  • Legislative Alignment: Updates address GST, PPSA, insolvency definitions, and WHS/OHS obligations (including expressly allowing the contractor to be appointed as the Principal Contractor).
  • Plain English Drafting: “Shall” is replaced with “must,” definitions are consolidated in Clause 1, and consistency is improved.
  • Practical Completion & Delay Compensation: Clarified mechanisms assist both certification and claims processes.
  • Novation:Annexure D now includes a pro forma deed for novating subcontracts to the principal.
  • Annexure Enhancements & Guidance Notes:Annexure Part A now captures project-specific matters such as confidentiality and practical completion triggers, supported by guidance notes to avoid common drafting pitfalls.
  • What Hasn’t Changed

    Notably, AS 4000:2025 does not address security of payment legislation, which remains jurisdiction specific. Nor does it overhaul fundamental risk allocations something some in the industry have criticised as a missed opportunity.

    Implications for the Industry

    For practitioners and project teams, the revised AS 4000 provides:

  • A more accessible and user-friendly drafting base.
  • A framework that reduces the need for routine minor amendments.
  • A contract better aligned with modern legislation and project practices.
  • But it is not a complete solution. Complex projects will still demand bespoke amendments or alternative forms. Security of payment obligations, jurisdictional issues, and project-specific risks cannot be ignored.

    Final Thoughts

    The release of AS 4000:2025 is a timely reminder of the importance of contract choice. Whether D&C or Construct-Only, whether an architect or an independent superintendent, these decisions shape not only project delivery but also the risk landscape for all parties.

    For lawyers advising clients, and for principals and contractors entering new projects, now is the time to revisit contract strategy. Understanding the strengths, limits, and new features of AS 4000:2025 will ensure you start on solid ground and avoid costly lessons later.

    The updated AS 4000 is a valuable step forward, but it’s not a one-size-fits-all solution. Every project demands a contract tailored to its risks, stakeholders, and objectives.

    I’d love to hear from you, how do you see AS 4000:2025 impacting your projects or practice?

    Will you adopt it straight away, or continue with amended versions of AS 4000:1997?

    How to Be an Efficient Sales Consultant: Managing Your Time Between Selling, Sales Admin, Hunting for New Leads & Meeting Prospects

    BY FRED ABU-ELIAS

    Starting out as a new home consultant can feel like stepping into a whirlwind. You’re not just selling homes, you’re managing a variety of tasks that go beyond showing properties and closing deals. Between administrative work, hunting for new leads, and meeting with prospects, it’s easy to feel overwhelmed. However, with the right approach, you can learn to balance these responsibilities and work efficiently to achieve your sales goals. Here are some tips on how to manage your time effectively as a new home consultant.

    Understand Your Core Responsibilities

    To get a better grasp on your time management, it’s important to first understand the main components of your role as a home consultant. As a consultant, you’ll typically find yourself doing the following:

  • Selling Homes: The most obvious task! This involves meeting with potential clients, showing them homes, answering questions, and ultimately guiding them toward purchasing the right property.
  • Sales Administration: Sales admin includes tracking client data, managing contracts, handling paperwork, updating your CRM, and ensuring everything runs smoothly in the background.
  • Lead Generation: Sourcing new leads is an ongoing process. You’ll need to engage in networking, follow up on referrals, make cold calls, and tap into digital marketing channels to build a strong pipeline.
  • Client Meetings: Building relationships with clients and following up on their questions or concerns is a critical part of the sales process. It’s also important to stay in touch with existing leads who may be considering a purchase in the future.
  • Balancing all these responsibilities can be a challenge, but with proper time management, you can stay on top of everything without feeling like you’re running in circles.

    Set Clear Priorities and Goals

    The key to managing your time effectively starts with knowing what’s important. At the beginning of each day, set clear goals to help you focus. These could be related to the number of leads you need to reach out to, the number of meetings you want to schedule, or the amount of admin work you plan to complete.

    A daily structure might look something like this:

  • Morning: Prospecting (cold calls, emails, and checking in with potential leads)
  • Midday: Client meetings and property showings
  • Afternoon: Sales administration (responding to emails, updating CRM, working on contracts)
  • Late Afternoon: Follow-ups with prospects, reviewing the day’s progress, and planning for the next day
  • By clearly identifying your top priorities, you can approach each task with a sense of purpose and avoid spending too much time on low-priority activities.

    Time Block Your Day

    A useful time management strategy is to block your day into dedicated periods for specific tasks. Time blocking helps minimise distractions, stay focused, and ensures that you’re addressing all the essential aspects of your role.

    For instance, here’s how you could divide your day:

  • 8:00 AM – 10:00 AM: Lead Generation (outreach to new leads, social media outreach, cold calls, etc.)
  • 10:00 AM – 12:00 PM: Client Meetings (either virtual or in-person home showings)
  • 1:00 PM – 3:00 PM: Administrative Work (responding to emails, CRM updates, document preparation)
  • 3:00 PM – 5:00 PM: Follow-ups and Prep for Tomorrow (check in with prospects, schedule meetings for the next day)
  • By focusing on one type of task at a time, you increase your efficiency and are less likely to get sidetracked. Plus, you’ll feel a sense of accomplishment after each task is completed, which will keep you motivated.

    Delegate When Possible

    You might feel inclined to handle every task yourself, but that’s not the most efficient way to operate. If you have support staff or work within a team, delegate where you can.

    For example, if you have an assistant or a coordinator, you can have them handle administrative tasks like organizing paperwork, setting up meetings, or responding to routine inquiries. Delegating allows you to focus on higher-priority tasks that directly affect your sales performance, like client interactions and lead generation.

    Reflect and Adjust Weekly

    At the end of each week, take some time to review how things went. Did you meet your sales goals? Did you spend too much time on one task and neglect others? Regular reflection helps you identify patterns in your productivity and gives you an opportunity to adjust your approach for the following week.

    This might involve shifting how much time you dedicate to admin tasks versus prospecting or changing how you structure your meetings to make them more efficient.

    Keep Your Workspace Organised

    An organized workspace, both physical and digital, is essential for staying on top of your responsibilities. A cluttered desk or overflowing inbox can add unnecessary stress and waste time looking for things.

  • Physical Organization: Keep your desk clear of unnecessary papers. Use filing systems and folders to sort through contracts, lead information, and other documents. A clean and organized workspace helps clear your mind and boosts productivity.
  • Digital Organization: Organize your email inbox, files, and CRM to make information easy to find. An organized digital environment means less time spent searching for important documents or client information.
  • Leverage Technology to Boost Productivity

    Technology plays a significant role in managing a busy sales schedule. Tools that streamline your work processes are invaluable in helping you save time:

  • Task Management Apps: Apps like Trello or Asana can help you track to-do lists, stay on top of deadlines, and manage your daily tasks.
  • Virtual Meeting Tools: Zoom or Google Meet allows you to meet with clients remotely, which can save you significant time compared to in-person meetings.
  • Social Media: Platforms like LinkedIn, Facebook, and Instagram are great for networking and generating leads. You can easily stay engaged with potential clients without taking up too much of your time.
  • By utilizing these tools effectively, you’ll find that your workday becomes more efficient, and you’ll be able to achieve your sales goals faster.

    Conclusion: Time Management is Key to Success

    The role of a home consultant is dynamic and fast-paced, but with a structured approach to managing your time, you can excel in your position. By setting clear goals, blocking your time effectively, automating where possible, and reflecting on your progress, you’ll be able to balance the demands of sales, administration, lead generation, and client meetings.

    At the end of the day, it’s all about working smarter, not harder. The more efficiently you manage your time, the more you can focus on what really matters — building relationships with clients and ultimately selling more homes. Keep learning, stay organized, and adapt as you go — and soon enough, you’ll find your rhythm as a successful home consultant.

    Taking the Law on the Road: Our Spectrum Roadshow at Avington Lifestyle Resort

    By Alyssa Staropoli & Hannah Smith

    At Spectrum Lawyers & Consultants, we understand that estate planning can often feel overwhelming, especially when it comes to making important decisions about Wills and Powers of Attorney. This challenge inspired our firm to create the Spectrum Road Show, a community-focused initiative where we visit retirement villages and lifestyle resorts to provide informative, approachable presentations on these vital legal documents.

    Our goal is to help others feel confident and informed about their choices when it comes to planning for the future.

    A Successful Visit to Avington Lifestyle Resort

    Most recently, our principal Donna, our senior Associate and I (Alyssa) had the pleasure of visiting the Avington Lifestyle Resort in Point Cook. The turnout was fantastic, and we were genuinely encouraged by the level of engagement from residents.

    The presentation covered the essentials of Wills, Enduring Powers of Attorney, and Medical Treatment Decision Makers, but more importantly, it provided a space for open discussion, where residents could ask questions, raise concerns, and receive tailored legal guidance in a relaxed and supportive environment.

    It was a highly successful event, not only in terms of attendance, but in the real outcomes we were able to achieve. Many residents took the opportunity to review or update their Wills, while others had never created one and left feeling empowered to take that first step.

    We are proud to say that we were able to assist a number of attendees with getting their affairs in order, something we know offers tremendous peace of mind to both them and their families.

    What We Cover and Why It Matters

    In every Road Show session, we cover the following key topics:

  • The importance of having a valid and up-to-date Will;
  • What an Enduring Power of Attorney is and when it’s used;
  • The role of a Medical Treatment Decision Maker; and
  • Common pitfalls in estate planning — and how to avoid them.
  • How the law applies to blended families, second marriages, and superannuation.
  • We make sure to tailor each session to the unique concerns of the community we are speaking with, and we always leave time for one-on-one discussions afterwards.

    We’re Ready to Hit the Road Again

    Given the overwhelmingly positive feedback from our visit to Avington, we are eager to continue bringing the Spectrum Road Show to more retirement villages and lifestyle resorts. Contact us to find out more.

    Whether your community is looking for a general information session or would like assistance with specific estate planning issues, we are happy to tailor the session to your needs. We bring with us not only our legal expertise but also a genuine commitment to community education and service.

    Interested in a Visit?

    If you are part of a retirement village or lifestyle resort, or know someone who is, and would like to organise a visit from the Spectrum Road Show, we would love to hear from you.

    Please feel free to get in touch with our office to enquire about a visit or to learn more about what we offer. There is no obligation, and we are more than happy to work with you to find a suitable time and format for your community.

    Planning for the future does not need to be daunting. With the right information and support, it can be empowering, and we are here to help make that happen.

    Spectrum Lawyers Now Offers Mediation Services

    BY DONNA ABU-ELIAS

    We are delighted to announce that Donna Abu-Elias, Principal Lawyer at Spectrum Lawyers, has been formally appointed as a Nationally Accredited Mediator under the Australian National Mediator Accreditation System (NMAS).

    This new service reflects our commitment to helping clients resolve disputes in ways that are practical, cost-effective, and less stressful than going to court.

    What is Mediation?

    Mediation is a structured, confidential process where an independent mediator helps parties in dispute have a constructive conversation and explore solutions. Unlike litigation, mediation does not involve a judge or tribunal making a binding decision. Instead, it empowers the parties themselves to take ownership of the outcome.

    The mediator’s role is not to decide who is right or wrong, but to guide discussions in a safe, respectful, and solution-focused way. This often helps parties uncover common ground and craft creative, workable agreements that a court may not be able to order.

    Why Choose Mediation?

    Mediation offers a range of benefits compared with formal legal proceedings:

  • Efficient: Many disputes can be resolved in a single session, or within weeks, compared to the months or years litigation can take.
  • Cost-Effective: By avoiding lengthy court processes, parties save significantly on legal fees and court costs.
  • Confidential: All discussions remain private, unlike public court hearings.
  • Relationship-Preserving: Mediation promotes respectful dialogue, which is particularly important where ongoing relationships matter (such as between business partners, employers and employees, or builders and owners).
  • Flexible: Outcomes can be tailored to meet the unique needs and priorities of the parties, often leading to more sustainable agreements.
  • Business and Partnership issues – helping business partners work through conflict to protect the value of their enterprise.
  • Our Approach

    Donna brings over 20 years of experience in building and construction law, along with her mediation training and accreditation, to every session. She provides a safe and structured environment where parties can:

  • Be heard and understood.
  • Identify the real issues underlying the conflict.
  • Work through potential solutions in a constructive way.
  • Reach agreements that are practical, fair, and lasting.
  • Where appropriate, mediation can be combined with legal advice and documentation to ensure that agreements are clear, enforceable, and provide certainty moving forward.

    Book a Mediation

    If you or your clients are currently involved in a dispute, mediation may be the most effective pathway to resolution.

    To discuss whether mediation is suitable for your matter, please contact our office for a confidential consultation:
    📧 info@spectrumlaw.net.au

    📞 (03) 7013 0970

    At Spectrum Lawyers, we are here to help you find clarity, fairness, and resolution — without the stress of the courtroom.

    Scroll to Top